The more information we have, the easier it is to prepare the data. Drawings in pdf format, dxf, step files or shadow-free photos of the objects to be inserted with at least one reference dimension. (We can provide grid light tables for photos).
If none of the above can be provided, there is the possibility that the moulds will be sent to us for measurement. If the tools are taken on site at the customer's premises, we would have to charge for the additional work involved.